What Our Client Say!
“I just wanted to let you know directly how much I appreciated your work and that I was able to work with Mike, an amazing young man. The precision and attention to detail down to a 1/16 was impressive. I’ve been in business for 45 years and I know it’s rare to find someone so dedicated to their craft, let alone working in 100 degree temperatures without compromising or complaining. Again, thank you for such a special team to see this family project come to fruition.”
– Mary
“…also wanted to compliment you on your amazing installers. The guys who installed the Murphy server top were wonderful… extremely courteous, friendly, and so helpful.
One of the best installation teams I’ve met to-date.”
– Lisa
“… It is so beautiful and we are so grateful to have had you and your studio create such a magnificent “centerpiece”. It has been such a pleasure working with you and your team at Rugo Stone – the medallion is a truly gorgeous work of art!
Thank you from the bottom of my heart and Charlie’s family as well, and God Bless all of you at Rugo Stone for such a wonderful addition to our church in commemoration of Charles M Holder, Sr’s life and his passing.”
– Nadine
“I am the mother if a fallen police officer and saw where you were the company that engraved names on the National Law Enforcement wall. THANK YOU for doing such beautiful work! His name in stone is something we can show his daughter when she is old enough.
Again- this mama’s heart thanks you 💙💙💙”
– Robin
“The stone looks amazing. From the designers, to the fabrication, and for the professional installation team you all did a great job!”
– Jessica/Melissa
“It has been my pleasure to work with Rugo Stone on several significant projects in the Washington metropolitan area over the past 14 years. Beginning with the U.S. Patent and Trademark Headquarters Consolidation project in 2002, and most recently the Association for American Medical Colleges, completed in 2014, there is no question that these projects have been made better because of the involvement of Rugo Stone, and specifically its owner Brett Rugo, during both the design and construction phases.
Brett exemplifies the best qualities which an owner would desire in a specialty subcontractor – detailed trade knowledge; extensive relevant experience and market knowledge; a highly collaborative spirit in working with the owner, architect, and general contractor; and above all else, integrity.
The superior quality of not only the natural materials and offsite fabrication practices utilized by Rugo and its suppliers, but also the outstanding onsite craftsmanship and attention to detail in the finished installation, set Rugo Stone apart from its competitors.”
– Gregory
“The marble work on our High Altar is marvelous! What a difference it makes! I have attached some before and after pictures. Your workers were very good and accommodating and worked very hard.”
– Rev. Fr. Gonzalez
“Always very attentive to all aspects of work as well marketing”
– Clermont
“Rugo Stone, LLC was the only fabricator that could work with slate in the DC Metro area. Sam Arcot was great to work with. He is very responsive, flexible, and has an excellent crew. He was very patient and gave good guidance when I tried to work with a quarry that could not provide good service or deliver the pre-paid slate. I am very happy with the alternative slate recommendation and the counter tops that Rugo Stone installed. I would recommend this company to friends and family.”
– Natalie
“What a great experience! Every interaction from the first visit to the final inspection was professional and service oriented. They took the time to help us find the perfect stone and then had an installation team that was extremely detail oriented and friendly. I know they do much larger projects than ours but they made us feel very appreciated. Thank you to Brett Rugo, Sam Arcot and the rest of the team! We would most certainly use and recommend you again!!”
– Keith
“Your mason was an artist and a master craftsman! Wow — he really did an amazing job on our challenging project!”
– YLDA
“Thank you so much for working with us on “The Alex at the Graham”, Sam and your team did an amazing job on the bar tops and we appreciate you working with us on such a quick time line. Swatchroom looks forward to working with Rugo Stone on our upcoming projects!”
– The Swatchroom Team
“We are IN LOVE with the marble in both spots. It’s fantastic and we really couldn’t be happier with it.”
– Susan & Shane
“From the moment we were greeted on our first and subsequent visits to Rugo Stone, until today when the stone was fully installed, we have been impressed with the professionalism displayed by all members of the Rugo Stone team with whom we had the pleasure of interacting. We are especially pleased with Sam as well as Rugo staff for their kindness and patience…. All this care and attention for a small residential customer … and right before the holidays … and all of this with no “attitude”. Wow! All we can say is Thank You for your excellent service. Today when so few organizations understand or even care about customer service, it is a celebration to encounter an organization like Rugo Stone. If we are ever able to make a recommendation for you please know it will be glowing! You guys are the best! You have made us very happy. Best wishes for a successful new year.”
– Joyce and Howard
“Thank you very much for the work Rugo performed in our kitchen. Not only is the stone incredibly beautiful, truly elevating the overall quality of the renovation, but the craftsmanship is exquisite. Your people are a pleasure to deal with, Sam and your staff define customer service.”
– Jonathan
“Thanks again for the beautiful marble in our kitchen – it looks fantastic!”
– Joe
“When I was a little boy, my parents and grandparents taught me five principles: Honor, Dignity, Respect, Integrity, and Passion. Very very few have all five. My dear friend Brett not only has those qualities and values––he defines them.”
“One of the things that impressed me so much about Brett, his meticulousness, his desire, his passion to do it right the first time.”
“I know how meticulous Brett is in his craftsmanship. That’s really a dying art, not just in the stone business, or my business, but throughout the construction industry.”
“I think Brett is the most knowledgeable guy that I know in the stone business and is extremely passionate about the stone industry. He’s taught me a great deal––by taking me to stone quarries, explaining everything from installation to fabrication. He’s just been a walking book of knowledge on stone.”
“With Rugo Stone and with Brett Rugo, you’ll have someone who is reliable, thorough, dedicated, efficient, and will work to perfection. He will not stop until everything is done the way it’s supposed to be done. Brett is one of those individuals who, whenever you ask for something, he comes through on it, and he is willing and able to please.”
“Brett is a driven individual, and so therefore, he has wanted to make sure that everything he does is done just right.”
“Brett has thankfully achieved a great name for himself and for his company, and he is known for his quality, craftsmanship work, that no matter where he goes, no matter what he does, it’s going to be done to perfection.”
“We can judge the tree by the fruit it bears, and this holds true for Rugo Stone. The work speaks for itself, and it is pretty exceptional. The entire organization has a real commitment to quality, from the shop drawings, to engineering, material sourcing, fabrication, and then installation, and that commitment is reflected in the end result.”
“I wanted to compliment you on your amazing installers. The guys who our server top were wonderful… extremely courteous, friendly, and so helpful. One of the best installation teams I’ve met to-date.”
“The fireplace looks fantastic!!!”
“I am extremely pleased with the counter tops, shower curb, and backsplashes for our master bath. Everything looks great.”
“I wish we had more stonework projects undertake as it has been nothing but a pleasure to work with you and the beautiful collection at Rugo Stone. The kitchen continues to take our breath away and the fireplace is a beautiful / not overpowering (!) feature to the family room.”
